Quality Management Policy

Shaping the Future of Oil Production

Quality

Dedicated to supplying and distributing

A.Y.M. Shafa Holdings Limited, a leading player in the downstream and midstream sectors of the petroleum industry is dedicated to supplying and distributing refined petroleum products and liquefied petroleum gas that consistently surpass customer and stakeholder expectations while satisfying all applicable legal, statutory, and regulatory requirements. As a significant contributor to the industry’s future, we deeply commit ourselves to maintaining the highest standards in the quality of products and services delivered to the market and continuous efforts to enhance our brand reputation for quality throughout the entire supply chain.As a fundamental requirement of our operations, we are highly committed to meeting all applicable statutory and regulatory requirements, as well as mutually agreed-upon customer requirements related to the quality of our products and the effectiveness of our Quality Management System.As a growth-centric organization, we are dedicated to continually improving our quality management system, a commitment validated through regular audits and performance monitoring results. We realize these commitments by adhering to the following principles:Trade, supply, and deliver best-in-class refined petroleum products and liquefied petroleum gas that benchmark the highest applicable quality standards, satisfying the needs of our market.Meet all statutory and regulatory requirements for quality applicable to our products, including mutually agreed customer requirements on product quality.Validate the effectiveness of the quality management system through internal and external audit processes compliant with the requirements of the international standard.Build a quality capability, mindset, and culture through structured programs that develop employees’ competencies and technical skills, increase awareness, manage risk, and drive increasing levels of excellence across the organization. The responsibility for implementing this policy rests with Top Management, employees, and personnel working under A.Y.M. Shafa Holdings Limited. This policy shall be periodically reviewed, communicated to everyone within the company, and made available to relevant stakeholders as appropriate.